Frequently Asked Questions

Everything you need to know about shopping with IF SoHo.

What is the shipping timeframe for international orders?

We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on the destination and customs processing.

What is your return policy for designer apparel?

We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain limited-edition pieces may be final sale.

How do I ensure I am selecting the correct size?

Each product page includes a detailed size guide. Since we curate international designers, we provide conversions between US, UK, and EU sizing to ensure a perfect fit.

Are the items sold on IF SoHo authentic?

Authenticity is our priority. We source directly from designers and authorized distributors to guarantee that every piece in our collection is 100% genuine.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

Can I modify or cancel my order after it has been placed?

Order modifications can be made within 2 hours of placement. After this window, the order moves to our fulfillment center and cannot be changed.