Returns & Exchanges

At IF SoHo, we offer a 14-day return window for items in their original, unworn condition with all designer tags attached. Please note that certain limited-edition pieces and final sale items are not eligible for return or exchange.

1

Initiate Your Request

Visit our online returns portal or contact our concierge team with your order number to request a Return Authorization (RA) number.

2

Prepare Your Package

Securely pack your items in the original designer packaging and include the printed RA form inside the box to ensure efficient processing.

3

Ship Your Return

Affix the provided prepaid shipping label to your package and drop it off at any authorized boutique carrier location or schedule a pickup.

4

Receive Your Refund

Once our quality control team inspects the garment, your refund will be processed to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing